Privacy Policy

DATA PRIVACY POLICY

The brand Ethne, under the company registered as Samira Campos Comunicação e Comércio EIRELI, is fully committed to your data security, and at our official store is no different. We keep your information strictly confidential. 

We value our customers privacy and security during the entire process of browsing and purchasing through our website. Registered data, such as name, address, CPF - will never be sold or exchanged. Some data, necessary for logistics companies and means of payment to be able to charge and ship your order, will be disclosed to third parties, when such information is necessary for the delivery and collection process. Your personal data is essential for your order to arrive safely.

We use cookies and information from your navigation with the aim of tracing a profile of the public that visits the website and, thus, we can improve our services, products and content, all in accordance with the General Data Protection Law. Throughout this process, we keep your information strictly confidential.

What is GDPR?

The General Data Protection Law (Law nº 13.709/2018) regulates the processing of personal data of customers and users by public and private companies.

What is personal data?

Personal data is any information capable of identifying you and/or any natural person. In other words, personal data are considered not only those that immediately identify a person (such as name, surname, CPF, RG, CNH, work card, passport and voter registration card), but also those that, together with other data, make an identifiable person. Data such as gender, age, phone number, e-mail, even if they are not able to identify someone immediately, together make the person identifiable.

What is data processing?

It is the term used by the LGPD that summarizes everything a company can do with personal data to which it has access, such as collection, qualification, sharing and deletion.

What are cookies?

These are small text files sent to your browser, containing records about your behavior when accessing a website, but which do not store personal data or affect your device's system We use cookies, pixels and other technologies to recognize your browser or device, learn more about your interests, present essential services, improve your browsing experience, and also to prevent fraudulent activities and improve your security in the purchase process in our store.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close your browser.

Persistent Cookies

Persistent cookies are used to measure the effectiveness of our website, as well as remember your website preferences, and remain on your desktop or mobile device even after you close your browser or reset it. We use such cookies to analyze user behavior and establish standards in order to improve the functionality of our website for you and others who visit it. These cookies also allow us to deliver targeted advertisements and measure the effectiveness of our website, in addition to the functionality of such advertisements.

How do we use the personal data we collect?

You are aware that you knowingly and voluntarily provide information by accepting cookies on the page, as well as when placing an order on the site and/or registering on our site. When you register and/or fill out the form offered by Ethne, including on the websites operated by it, certain Personal Data requested will be kept confidential and will be used only for the purpose that motivated the registration, not being disclosed. to third parties, unless in compliance with court orders and/or issued by public authorities.

In order for this data to remain safe, we recommend that you never provide your website access data (login and password) to third parties, even if they are friends and relatives. In case of suspicion or confirmation of improper access, immediately enter your client area and change your password.

How long do we use the personal data we collect?

Personal Data is only stored for the time necessary to fulfill the purposes for which it was collected, unless there is another reason for its maintenance, such as compliance with any legal, regulatory, contractual obligations, among others.

What are your rights?

You have the right to ask Ethne for information regarding the processing of your personal data, through the requests below:

I. Confirmation of the existence of processing of your personal data and access to data;

II. Correction of incomplete, inaccurate or outdated data - it is important that personal data is accurate and current and it is up to you to keep it correct and up to date;

III. Anonymization, blocking or deletion of unnecessary, excessive or non-compliance with LGPD data - you may request the blocking and deletion of your personal data, except in cases provided for by law;

IV. Data portability to another service or product provider, upon express request, in accordance with the regulations of the National Authority, observing commercial and industrial secrets - the portability of personal data does not include data already anonymized by ethne.com.br;

V. Information on data sharing with public and private entities;

SAW. Information on the possibility of not providing consent and on the consequences of the refusal: Ethne is available to transparently answer and assist any doubts that may exist due to the processing of your personal data, including about the possible impacts arising from not providing consent;

VII. Withdrawal of consent: you can withdraw your consent in relation to processing activities that require it;

For any of the orders listed above, you must contact Ethne using the contact information provided.

Sign up and buy with peace of mind, without worries.

Changes to our privacy policy will be duly informed in this space.

Ethne guarantees that it uses your personal data for addressing, payment and order content only for the purposes of processing orders placed, and therefore not being disclosed under any circumstances. Regarding data traffic security, all navigation performed on our website, as well as transactions involving payment, whether by credit card or not, will be encrypted using SSL (Secure Socket Layer) technology. This means that only the store has access to your personal information and no one else. When you fill in the data and send it to us, it is encrypted, which makes it unrecognizable as it travels over the Internet, ensuring confidentiality. Check below for a summary of our security certificates:

security certificates

GOOGLE SAFE BROWSING SEAL: Google is the largest research and technology company in the world. The company has a safe browsing rating system, scanning billions of websites daily. By carrying out the daily inspection of our website, Google certifies that it is safe for browsing and grants us its security seal that appears in the footer of the page. Click on the badge to have Google verify it now.

SSL CERTIFICATE: The SSL digital certificate is the highest and mandatory security level for all websites that carry out data transmission, such as in e-commerces that request sensitive information from customers, such as e-mail and card data. credit. This certificate can be verified by the green padlock on the navigation bar that certifies that the website protects the information that is sent by customers through data encryption, which practically eliminates the possibility of data interception. Secure sites are accessed by the HTTPS prefix, sites that have access only by the HTTP prefix are not secure and do not encrypt the information. Check the green padlock and HTTPS prefix in your browser and check our SSL Certificate seal at the bottom of the page.